Return Policy
Return Period: Products can be returned within 7 days of the receipt date.
Return Conditions: The product must be unused and in its original condition, with all accessories and original packaging.
Return Procedures: To initiate a return, please contact us via email (orders@babysmilebh.com) with your order number and details of the product you wish to return.
Return Costs: The customer is responsible for return shipping costs unless the product is defective or incorrect.
Exceptions: Custom-made, health-related products, or special offers cannot be returned.
Exchanges and Refunds: You can choose between exchanging the product or receiving a refund. Refunds will be processed within 5-7 business days.
Damaged or Incorrect Products: If you receive a damaged or incorrect product, please contact us immediately to arrange for an exchange or refund.